Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure a smooth and transparent shipping process for all our customers. Please review our shipping policy below to understand how orders are processed and delivered.
Processing Time
- All orders are processed within 1-3 business days after payment is received and verified.
- If we encounter any delays in order processing due to high demand or unforeseen circumstances, we will notify you via email.
Shipping Times
Our products are shipped directly from our trusted suppliers, including those based in international locations. Please note the estimated delivery times:
Standard Shipping:
- Estimated delivery time: 15–30 business days
- Available worldwide.
Please note that shipping times may vary depending on your location, customs clearance procedures, and the specific supplier's shipping methods.
Shipping Costs
Flat Rate Shipping: $13.99 per order.
This cost applies to all destinations worldwide, regardless of the order size.
Customs, Duties, and Taxes
- Depending on your country, customs fees, duties, or taxes may apply to your order.
- These charges are not included in the product or shipping price and are the responsibility of the customer.
- We recommend checking with your local customs office for more information about applicable fees.
Order Not Delivered?
If your order does not arrive within 60 days, please contact us for assistance. We will work with our supplier to investigate the issue and provide a resolution, which may include reshipping your order or issuing a refund.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact our support team at AdelinRoseOfficial@gmail.com